Ten Principles Of Economics And How Markets Works. Rian

Ten Principles of Economics and How Markets Works Rian Kotter ECO/365 Principles of Microeconomics January 19, 2017 Michael Blakley Ten Principles of Economics and How Markets Works As a part of the firm’s marketing research committee we need to understand the fundamentals of microeconomics and the ten basic principles associated with economics and its workings. (Mankiw, 2013) As discussed in Principles of Microeconomics, the following four principles deal with understanding the decision making process of people, which are: Trade-offs – the everyday act of deciding to buy one thing over another or spending one’s day, such as going skiing vs. working on a project at work that could help get a promotion). When discussing trade-offs†¦show more content†¦Making the calculation, the ticket should be $500, however if they are short of filling the plane by 10 seats, they can reduce the loss of those ten seats and possibly still make money by selling the last few seats for a little less as long as it covers the marginal cost of associate with the peanuts and soda the passenger might use (Mankiw, 2013). Incentives – this principle is simple to understand, which involves enticing people to do something you want them to do by giving them something they view as worth the trade-off or difference in cost of making one decision over another. (Mankiw, 2013) The next three principles deal with the interaction of people. Trade makes Everyone Better – by trading with one another we can all win or come out for the better. That’s because, not everyone can make something as good or at the same cost as someone else, for the simple reason that we do not have access to the same amount resources or skills to produce something. (Mankiw, 2013) A town in the mountains would have a difficult time suppling the same amount or quality of fish that a town located on a lake or the coast of an ocean. Yet the same town has access to a better supply of granite from its quarries or lumber from its forests than the town better equipped for fishing. Organizing Economic Activity with Markets – Markets are made up of a multitude of companies and individuals buying, selling, and consuming goods and services. These markets are in turn

International Relations Important Theories Free Essays

Realism makes four basic assumptions about international relations: * The state is the most important actor in international relations. This means that national governments are the most important player in the game of international politics–interest groups like Amnesty International or individual figures like the pope have no effect on how nations relate to one another. * The state is a unitary and rational actor. We will write a custom essay sample on International Relations: Important Theories or any similar topic only for you Order Now Unitary means that â€Å"the state speaks with one voice;† although members of a nation may have many different views on the best approach to a situation, only one approach will be enacted. Rational means that the state is capable of â€Å"identifying goals and preferences and determining their relative importance. † * International relations are essential conflictual because of anarchy. In this case, anarchy does not mean chaos–instead it refers to the absence of a higher authority to prevent aggression or arbitrate disputes. Just as men might run amok and attack one another without the government to punish them, nations will attack one another so long as they believe it in their best interest. Anarchy also compels states to arm themseves in order to feel secure. The stockpiling of arms and the building of a military, however, are provocative actions which prompt neighbouring states to feel insecure and build up their own weapons. * Security and strategic issues, known as high politics, dominate the international agenda. This means that states’ paramount goal is to maximize their power in the international community, and that they are primarily concerned with military power. An example of a nation operating according to this maxim is North Korea in the early 90s–the downfall of the Soviet Union left them without Communist allies, so they began a nuclear weapons development program and threw out UN observers. They believed that if their government gained nuclear power, it would survive in the international community because other countries would fear them. Liberalism * Liberal international relations theories are based on the idea that humans are PERFECTABLE. In contrast to the greedy man of realism or even he survival man of realism, liberal theories tend to see man as rational as well as learning, striving, and improving over time. Liberals believe in PROGRESS. * Liberals believe that humans can learn to COOPERATE to improve their lives PEACE is seen as a preferred condition and therefore ways should be found to foster peace among states. This allows man to focus on the substantive things that make up the good life: food, art, culture, literature, farming, families. Everything but weapons and the fighting of war. Liberals believe that war stems from INADEQUATE INSTITUTIONS OR MISUNDERSTANDINGS, so we prevent war by crafting better institutions and eliminating the possibility of misunderstanding through education and discussion. * War stems from misery, POVERTY, INEQUALITY. * Liberal approaches often also see man as tied to fellow man by a COMMON HUMANITY. Therefore, the limits imposed by state boundaries are artificial. This leads to ideas such as the pursuit of human rights violators across state boundaries, seeking to engage in development assistance. League of Nations and UN Charters have strains of this type of liberal idealism: making peaceful settlement of disputes a new norm. Overcome past international conflict through institutionalized collective security mechanisms. * Some influential liberal ideas today: INTERDEPENDENCE and the rise of NON-STATE ACTORS. * Interdependence: Economic linkages, communication technologies finally making possible one world with one common humanity. All linked together, can’t go to war without causing hardship to all. This has been developed further in the 1990s to a school of thought which sees globalization as rendering war among major powers as impossible, would impoverish everyone, no one has an incentive to rock the globalization boat. * Rise of non-state actors: new non-state actors becoming more influential than the old states of realist international relations discourse: multinational companies many of which have greater annual turnover than developing countries’ GDPs, new cross-national issue groups: the Greens, Greenpeace, Amnesty International. These corporations and organizations are breaking down the state, establishing common interests across borders. Generally, foster peace. * Also, recently re-in vogue in the liberal camp is the DEMOCRATIC PEACE THESIS, the idea that democracies do not fight one another. * Liberal approaches have fostered much of the growth of INTERNATIONAL ORGANIZATIONS (neo-liberalism with emphasis on institutions). International organizations are seen as ways of mediating conflict among states, establishing bases of cooperation, establishing rational-legalistic codes of conduct under which all will be better off. Some liberal internationalists see the evolution of international organizations, the development of international law, the growth of cross-national civil society groups as evidence that the state is being transgressed, or at least having its capacity for war-generating action reduced. * ANALOGY TO DOMESTIC STATE at international level. As in the domestic state where the government provides some order to relations among citizens, so international organizations (while not a world government) can provide some stability, security, and predictability to inter-state interactions. Can prevent states from being trapped in the SECURITY DILEMMA (need force to protect self, arms build up scares others into thinking you are going to attack, they build up their forces, they scare you, endless cycle of build-up ultimately leading to violence. By making self more secure through arms, make self less secure by compelling arms acquisition on neighbour/rival), can foster and build on areas where cooperation helpful to solve mutual interests, cooperation reinforcing. States can learn through international organizations/cooperation and change their preferences and behaviors. * IRAQ WAR: Liberals would certainly see Saddam Hussein as a problem: authoritarian, had shown proclivity to invade others. Marxism Marxism is one of the basic theories of international relations. According to Marxists, both realism and liberalism/idealism are simply self-serving ideologies introduced by the economic elites to defend and justify global inequality. Instead, Marxists argue, class is the fundamental unit of analysis of international relations, and the international system has been constructed by the upper classes and the wealthiest nations in order to protect and defend their interests. The various Marxist theories of international relations agree that the international state system was constructed by capitalists and therefore serves the interests of wealthy states and corporations, which seek to protect and expand their wealth. According to Marxist theory the â€Å"First World† and â€Å"Third World† are merely components of a larger world system which originated in 16th-century European colonialism. Instead, these states actually make up the â€Å"core† and â€Å"periphery† of the world system — respectively, the central wealthy states which own and chiefly benefit from the mechanisms of production, and the impoverished â€Å"developing† countries which supply most of the human labour and natural resources exploited by the rich. States which do not fit either class, but lie somewhere in the middle of the model, are referred to as â€Å"semi-peripheral. † The core-periphery thesis of world-systems theory is based upon another body of work, dependency theory, which argues that the basis of international politics is the transfer of natural resources from peripheral developing countries to core wealthy states, mostly the Western industrialized democracies. The poor countries of the world, like the poor classes of the world, are said to provide inexpensive human and natural capital, while the wealthy countries’ foreign policies are devoted to creating and maintaining this system of inequality. International economic law (such as the World Trade Organization) and other such systems are seen as means by which this is done. To combat these systems of inequality, traditional Marxists and dependency theorists have argued that poor countries should adopt economic control policies that can break them out of the prison of international economic controls, such as import substitution (government assistance to domestic producers and barriers to wealthy international corporations attempting to flood the market with mass-produced imports) rather than the export-based models usually favoured by international economic organizations such as the World Bank and International Monetary Fund. How to cite International Relations: Important Theories, Papers

Supervision And Skills In The Hospitality Industry Tourism Essay Essay Example

Supervision And Skills In The Hospitality Industry Tourism Essay Essay This study gives a elaborate analysis of the instance survey The Courthouse Hotel and besides answers the chief inquiries of staffing issues for the hotel in the approaching months along with the schemes which will assist to work out the jobs. Besides it describes the staff s reaction when the hotel is being upgraded to a four star and besides when the German delegates will be remaining in the hotel and utilizing its services followed by the stairss which will be taken by the supervisor take to minimise the impact of reaction to the proposed alterations in the hotel. The hotel is a three star located in the metropolis Centre. It has 150 suites with a Carver manner eating house and a little map room. Among the entire staff, 95 % work for full clip lasting contract and the staying 5 % are portion clip members. Majority of the invitees stay merely during the weeknights so the staff works merely for one weekend out of every four weekends. It besides faces competition signifier good known national and international hotels. Harmonizing to the instance a celebrated concern adult male took over the hotel before three months. He found that many other hotels are developing up including the convention Centre which is coming up really near by hotel so he thought to convey up the class of the hotel to a four star. For that he added on assorted services which include the big feasting installation, an a La menu eating house, a porter service and besides the room service. So if the needed criterions of a four star hotel and those of a competition are achieved he expects the concern to travel up by 60 % . Following summer the Courthouse has large challenge as inter governmental conference is to be held in the metropolis and for that the German delegates which includes the Chancellor of the Exchequer, politicians, advisers, civil retainers and other journalists are coming and non merely remaining in the hotel but besides have assorted imperativeness conferences and it is their concern to maintain them happy and non merely to give them what they expect but besides exceed their outlooks by giving exceeding service. This is merely possible if the interpersonal accomplishments are improved, the staff is trained and client service criterions are adhered to. 2. Staffing issues and schemes We will write a custom essay sample on Supervision And Skills In The Hospitality Industry Tourism Essay specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Supervision And Skills In The Hospitality Industry Tourism Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Supervision And Skills In The Hospitality Industry Tourism Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Staffing is the major portion of the direction map and plays an of import function in planing the operation of the organisation. Without staff the organisation can non be. So it is necessary that all the issues related to the staffs are solved and guaranting that staff are happy with the organisation. Because it is said that If you [ the director ] return attention of the employees, the employees will take attention of the invitees, and the net incomes will take attention of themselves ( Anon, cited in Miller 2006, p17 ) . So the issues followed by its schemes are described below. 2.1 Issues Lack of interpersonal accomplishments: The Courthouse hotels staff deficiency in interpersonal accomplishments. It is the basic accomplishment which is expected from an hotelkeeper. The word is self explanatory which means that the staff should be able to understand others what he/she want to convey and on the other manus he/she should be able to convey the message in such a manner that the intent is understood. This is missing among the staff and it needs to be improved. It is a serious issue because if the staffs convey the incorrect message so straight or indirectly it will surely impact the invitee and therefore the gross of the hotel will besides be affected. Lack of proper Shift timings: The displacement timings presently followed in the hotel is 6.30-3.30 and 3.00-11.00. This timing is non executable because of the high criterions of the hotel and besides when the German Chancellor and his squad arrive in the hotel they will hold to execute work more expeditiously and exactly and besides at a great gait which involves batch of difficult work. So the hotel should hold the timings in such a manner that all staff is every bit distributed in all the displacements. The timings can be from 0600-1600, 1500-23.00, 0900-1800 and 2200-0700. Ratio of lasting staff and portion clip staff: Presently there is 95 % of the lasting staff and merely 5 % are under portion clip. But with the current state of affairs where the criterions are high and besides the reaching of German Chancellors staffing is a major job in the hotel. Unless and until the staffing is changed and there is a equal distribution of permanent every bit good as portion clip staff the hotel will non be able to run swimmingly. If we appoint more of portion clip staff members than the full clip staff so the staff cost will be reduced and besides acquire the work done. This will besides cut down political relations among the staff which is a major concern these yearss. Staffs merely work for hebdomad darks: It is said that the staff merely work for hebdomad yearss and every one hebdomad terminal out of four. But in a four star hotel where service affairs, staff demand to work for 24/7 with equal distribution of displacements. So it is besides a major concern for the hotel because for an efficient room service staff needs to work more and every twenty-four hours. Rather than working merely for one hebdomad terminal, staff should be given off for at least one twenty-four hours per hebdomad and work for all the hebdomad ends. Competition Because of many developments in the hotel in the close by countries, the competition has increased to a great extent. All hotels have the same eating houses, suites and installations what affairs is the type of service offered. 2.2 Schemes Enrolling the prospective staff: The really first measure for the hotel is to hold a good homo resource squad who will enroll the possible staff who has the needed quality of an hotelkeeper and is willing to function the invitees. The human resource squad should measure each and every campaigner via personal interview and prove his capablenesss and cognition. Here enrolling the experient staff will be of great aid. Developing the interpersonal accomplishments of the staff: The staff should be able to pass on clearly and exactly with his couples and besides with the invitees. It is because an person can non run the hotel or a eating house own his ain. Team work is a must for the staff. For illustration if a steward does nt convey the right thing to the chef the chef would non understand and finally the invitee will be unsated and angry and consequence in ailments. If the staffs have good interpersonal accomplishments so they besides will be able to function the invitee every bit rapidly as possible which will cut down the bringing clip and aid in good clip direction. If the house maintaining staff do nt convey about the room clearance the forepart office will non be able to sell room to the invitees which will impact the gross of the hotel. So a good interpersonal accomplishment is a must in each and every administration. Motivating the staff: Motivation can be defined as the art of acquiring people to make what you want them to make because they want to make it ( US President Dwight Eisenhower, cited in quotations.about.com ) . In other words motive is the interior power or energy to make a undertaking with full enthusiasm. Motivation can be applied to each and every thing whether it is little or large it does nt count. It is the most of import key to success ( sasson2008 ) . So in the approaching months the staffs of Courthouse Hotel needs to be motivated. For that each and every staff needs to hold a end. The direction should give inducements or honor the staff for giving a good public presentation. Besides organizing certain Tourss and games will besides maintain the staff motivated. Supplying appropriate preparation: The staff should be trained harmonizing to the criterions of the hotel because the hotel is being upgraded to a four star it will hold a new set of processs and criterions which need to be followed purely. The proficient cognition should besides be given to the staff because unless the staffs have a good cognition they will non be able to work confidently in forepart of the invitees. So a good proficient cognition along with cognition related to the basic criterions of client service will assist to function the invitees more confidently and exactly. Follow set service criterions and processs: As the hotel is upgraded to a four star and besides it has German Delegates and Chancellors remaining in the hotel, so the hotel has to develop new service criterions and processs which is necessary for all the staff non merely to cognize but besides follow. If found non found following the regulations the staff should be penalised. 3. Staff reaction to the proposed alterations and supervisors actions It is said that alteration is the jurisprudence of nature. So change harmonizing to the demand has to be at that place. As the universe is altering fast and the administrations should besides alter and follow the new alterations harmonizing to the demand. The administrations who can follow the alteration solves the job of the staff and keeps them motivated survives and excels while the other has to fight difficult to last. So staff may respond in many ways to these proposed alterations which needs to be evaluated and solved to understate it every bit much as it can be with the aid of supervisors. 3.1 Staff reaction The staff may respond in a figure of ways to these alterations of hotel up step and reaching of Germans. Staff might go forth the hotel: Due to the up step of the hotel staff might decline to work. It is so because they are accustomed to that type of environment and do nt desire to alter. It is besides possible that they do nt desire to work excess and pass more clip in the hotel because with this alteration staff will be holding a batch of load. Staff might travel on work stoppage: With this sudden alteration in the hotel the staff might oppose these alterations and they might organize a brotherhood and travel on work stoppage. It is so because they do nt wish to alter or do nt believe the new concern adult male who has taken over the hotel. This will give a negative promotion to the hotel and will convey down the hotels position really severely. Might work half heartedly: Even though the staff might work after the alterations has been made but would non work the same manner as they were working antecedently. They would non respond in the same enthusiastically as they were antecedently. They would non follow the new regulations which will be developed for the improvement of the service and hotel and besides go irregular. This will straight impact the hotels concern negatively. Might develop a negative attitude: Staff besides would non follow the supervisors order and consequence in struggles and grudges and accordingly affect the staffs inter relation which will impact the service criterions. They might besides develop an attitude of being non loyal to the company. It is besides possible that the staff might be really positive to these reactions: Apart from these negative reactions it is possible that the staff might respond really positively and take it as a great challenge. It will besides assist in positive promotion of the hotel. 3.2 Supervisors actions to understate the impact of reactions A supervisor is any individual who manages people who make merchandises and/or perform services ( Miller et al, 2006, p5 ) . So supervisors public presentation depends on his staffs public presentation. So if he is able to pull off them decently and efficaciously he will success in his work. It is the work of supervisor to pull off resources, procedure, information and people. A supervisor should hold a good proficient cognition, communicate decently, handle struggle, supply support and offer congratulations. He should besides be able to work out jobs, make determinations and manage clip efficaciously. The supervisor should convey them all together and work in a group together. It has to be a squad work because cipher can work entirely. He should convert all the staff to work united. He should put himself as an illustration to his squad. He should take by giving those illustrations where he has truly excelled in any work and has given an extraordinary end product. This will animate them besides to make the same for the company and besides for themselves. Make a positive work environment. The environment sets it all. They should actuate them all and should continuously honor the staff for their good work. He should be able to make the flow of work which will do them busy in such a manner that they do nt experience bored. Motivate the staff. Supervisor should continuously honor the staff for their good work and should besides throw an unfastened party to the staff for an exceeding twenty-four hours. Obtain the necessary resources, and pull off them suitably. He should garner all the resources and set together to work by pull offing them decently. Treat all squad members reasonably and every bit without any favoritism of sex. ( Wagen etal.2003p15-21 ) 4. Decision The hotel Courthouse is being up graded and besides it has German delegates and Chancellor of the Exchequers coming and remaining in the hotel. So in the months to come it is traveling to confront many jobs. So in order to get the better of those jobs it has to hold a scheme and solutions which will assist them to over semen and assist them to maintain up their criterions. One of the biggest jobs is the deficiency of interpersonal accomplishments which can be developed via appropriate preparation by bettering the communicating accomplishments, developing the squad work and supplying the appropriate cognition. The staff timings and displacements besides need changed and an appropriate measure demands to be taken which will split the staff every bit in all the displacements without any favoritism and jobs. The chief scheme to get the better of the job is to enroll merely the budding staffs that are capable of making and giving their best what is expected. For that the campaigners need to be personally interviewed and tested on their cognition and managing state of affairss. In this instance of hotel up step experient staff can assist a batch in actuating staff and acquiring the best out of the employees. Due to the major alterations in the hotel staff may respond in a figure of ways. Some may wish it and take it really sportingly and lend in the improvement of the administration. Where as some may oppose it and can travel on work stoppage, might work half heartedly or might go forth the occupation in the fright of excess load and work and besides some do nt wish to alter and prefer to work as they are. In order to cut down the staff jobs and their negative reactions the supervisor has to take effectual reactions which will assist the constitution in the improvement of them.

Free Essays on Effects of Rap on Today’s Youth.

I plan on researching the effects of rap on today’s youth. As Glenn Collins explains, â€Å"the influence of rap is now evident in the nation’s language, music, fashion and advertising† (C15). I also plan on researching the effects of good clean lyrics that Will Smith uses, compared to the vulgar and violent lyrics of past rap artists such as Tupac Shakur and Chris Wallace a.k.a. Notorious BIG. I became aware of this topic because I listen to rap music. I own 20 rap CD’s. I became concerned about rap lyrics bad influence when Tupac Shakur and Notorious BIG were murdered in the middle of the 1990’s. Will Smith is also my favorite rap artist, because he does not use profanity and violence in his lyrics. According to Smith, â€Å"Good rap does not have to be vulgar† (qtd. in â€Å"Fresh Prince† 17A). I am also interested in learning the effects of unclean rap lyrics on today’s youth. There needs to be further investigation on this, because this important subject seems to have some how faded over the past five to ten years. According to Terry Teachout, â€Å"the actual content of rap, nobody talks about it much anymore-it seems far, far longer then seven years ago that Bill Clinton made political hay by attacking Sister Souljah-and it may well be that the sickening excesses of gangster rap have become as untrendy as Austin Power’s wardrobe† (14). We need to see if rap lyrics are in fact affecting our youth and how rap artists like Will Smith, can be a good role model. â€Å"And the same people who go out and say rap is negative, they don’t come and look at some of the good groups that are out there, who are doing positive things† (Williams C1). Will Smith is nearly the only rap artist not using profanity in his rap lyrics. Is Will Smith making an impact on today’s youth with his clean lyrics? The big â€Å"in† thing twenty or thirty years ago was rock & roll. How will people remember rap 50 years from now? ... Free Essays on Effects of Rap on Today’s Youth. Free Essays on Effects of Rap on Today’s Youth. I plan on researching the effects of rap on today’s youth. As Glenn Collins explains, â€Å"the influence of rap is now evident in the nation’s language, music, fashion and advertising† (C15). I also plan on researching the effects of good clean lyrics that Will Smith uses, compared to the vulgar and violent lyrics of past rap artists such as Tupac Shakur and Chris Wallace a.k.a. Notorious BIG. I became aware of this topic because I listen to rap music. I own 20 rap CD’s. I became concerned about rap lyrics bad influence when Tupac Shakur and Notorious BIG were murdered in the middle of the 1990’s. Will Smith is also my favorite rap artist, because he does not use profanity and violence in his lyrics. According to Smith, â€Å"Good rap does not have to be vulgar† (qtd. in â€Å"Fresh Prince† 17A). I am also interested in learning the effects of unclean rap lyrics on today’s youth. There needs to be further investigation on this, because this important subject seems to have some how faded over the past five to ten years. According to Terry Teachout, â€Å"the actual content of rap, nobody talks about it much anymore-it seems far, far longer then seven years ago that Bill Clinton made political hay by attacking Sister Souljah-and it may well be that the sickening excesses of gangster rap have become as untrendy as Austin Power’s wardrobe† (14). We need to see if rap lyrics are in fact affecting our youth and how rap artists like Will Smith, can be a good role model. â€Å"And the same people who go out and say rap is negative, they don’t come and look at some of the good groups that are out there, who are doing positive things† (Williams C1). Will Smith is nearly the only rap artist not using profanity in his rap lyrics. Is Will Smith making an impact on today’s youth with his clean lyrics? The big â€Å"in† thing twenty or thirty years ago was rock & roll. How will people remember rap 50 years from now? ...

Ask Yourself Are You Happy In Your Current Job

Ask Yourself Are You Happy In Your Current Job You’re happy to have a job, of course. But are you really happy in your job? If you want the best of all worlds- i.e. to live to work rather than work to live, then maybe it’s time to ask yourself whether you are actually happy where you are- or whether you could be happier somewhere else, doing something else. Have no idea how to figure this one out? Try asking yourself the following questions.1. What do you care about?Step one is to identify your passion. Figure out what gets you really jazzed up. It might be in a whole different career field entirely- you’ll never know until you do the soul searching necessary to find out. What do you enjoy? Writing? Working as a group? Working with your hands? No idea is too stupid. Figure out what really makes you excited and then figure out how to pursue it as a second step.2. What do you do best?Identifying your strengths is a good next step. Can any of them work laterally? For example, can you move to a slightly different field or totally different position that’s more suited to what you really care about purely by repurposing the skills you already have? Think a bit differently about what you can actually do- not just what you’ve studies and what you’ve been doing.3. Are you proud of your company?Does the company culture make you feel great about working where you do? Is this a challenging environment that also offers rewards and some degree of fulfillment? If you can’t excel where you are, and are not empowered to achieve your very best, then you might consider moving around.4. How’s your boss?This actually makes a massive difference. If you have a good rapport and a relationship built on mutual respect and trust, that goes a very long way toward job satisfaction. If your boss isn’t helping you to grow, then perhaps your happiness will suffer.5. What’s your role?Are you part of the solution? In the challenges facing your company and the world, does your position matter? Does the work you do every day make active gains in working toward an answer? Or do you feel like you’re irrelevant- or just part of the problem? Look back at your job description. Is your role part of the company’s boarder mission? Are you doing work that includes what made you excited to work there in the first place? Or just pushing paper and twiddling your thumbs?6. Is your network growing?A good job is one that will help you to expand your network? If you’re constantly meeting new people and being inspired and challenged by what the other people in your industry are doing, you’ll be much less bored where you are. You might even have a great lead for where to end up next!7. How’s communication?Start paying attention to how your company communicates- with everyone. This includes the interview process. Are people personable? Professional? Punctual with responses to questions and their share of the work? Are the bosses totall y hands off, or does everyone feel like they have a stake in the mission at hand? How are you and others evaluated? Fairly? Constructively?8. How do your colleagues feel?If everyone else is wildly thrilled where they are at your company, and you’ve determined that you’re at least in the right field or job, then perhaps there are deeper problems with your lack of satisfaction than can be fixed by switching careers. But if you uncover a lot of similar gripes to yours? It might be time to go back to Step 1 and start thinking about where you might go next.

IT Hilton Case Coursework Example | Topics and Well Written Essays - 1000 words

IT Hilton Case - Coursework Example Good brands foster customer loyalty and loyal customers are more willing to increase their frequency of purchase or number of purchases in addition to becoming marketers for the hotel through word of mouth. Brand is therefore an important asset to any company. 2. Evaluate the performance of the Customers Really Matter initiative to date. Calculate an ROI for the project as: (Total number of calls * increase conversion ratio * net revenue per call) / OnQ CRM investment. Support this analysis with qualitative rationale. Note the difference between OnQ (the entire infrastructure for running Hilton that cost $100m) and the OnQ CRM which is the focus here. From the chart above that has been derived from the ROI equation it is evident that the Customers Really Matter initiative has been having an increased positive impact to Hilton. The positive slope manifests an increasing return on investment. From the chart we can conclude that Hilton’s managers have been effectively using the i nvestment in OnQ CRM to produce more income. Another way of looking at this chart is that the numerator has been increasing more rapidly than the denominator. This implies that many calls were closed (as shown by conversion ratio increases), Hilton’s efficiency increased (as shown by net revenue per call increases) and increase in customers/potential customers (as shown by increase in total number of calls). In summary it means that Hilton is improving its ability to extract value from its investment in the OnQ CRM system. 3. What do you think Hilton leadership should do after the Blackstone acquisition? Should they further invest in CRM or simply maintain the status quo? What aspects of Hilton’s CRM should be strengthened, if any, and how? Hilton leadership should focus their efforts on using the resources obtained from the Blackstone acquisition to tackle their threats and weaknesses. For starters Hilton is aware that consistency and delivery in service is heavily de pendent on their front-end staff. Secondly, with the CRM Hilton is slowly losing the chance to interact with its customers i.e. human touch is slowly being replaced by IT systems. Hilton is in the hospitality industry and in as much as IT systems may be effective; they lack the capacity to create personal relationships with customers. Furthermore, too much investment in the CRM would create too much reliance on it, which implies that it could be a single point of failure. This only increases the risk associated with using the CRM. From the points raised above we believe that Hilton would be better off in maintaining the status quo than in over-investing on the CRM. The funds obtained from Blackstone could instead be used to improve the group’s management system, front-end staff skills acquisition and to support the expansion drive towards increasing its hotels to increase its market share. From Exhibit 1 (Applegate, Piccoli, and Dev 7) we can see that Hilton is the fifth la rgest hotel group. Blackstone’s funds should be used to continue the aggressive expansion program. 4. Briefly evaluate the potential value of CRM for one of the firm’s a team member works for. How significant could CRM be to the firm? Does CRM raise any potential customer data privacy concerns in this example? Dell is a leading PC manufacturer in the world and as such requires the services of a robust CRM that can handle over three

IC responces Essay Example | Topics and Well Written Essays - 250 words

IC responces - Essay Example The accuracy of this strategy has also been cited as exceptional. This particular intelligence would also be the most suitable INT system to be used in the denied areas in China. Cyber intelligence has been on the rise in the modern century. Traditional organizations to war are easily being replaced by the modern means of approach to war and intelligence. However, CYBINT has not yet been recognized as a mandatory requirement in gathering intelligence. Most governments still value the use of the traditional disciplines to war or gathering intelligence. CYBINT has however been created but nations are reluctant to put it into practice. With the globe experiencing technological change, it won’t be long until CYBINT becomes the most significant security agency in the United States. Channeling this change would be the increased in high tech crimes and advanced threat to security. Sternberg argues that technological advances will permanently replace the tactical approaches used today